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Setting Up the OpenSesame Integration

Setting Up the OpenSesame Integration

Overview

Setting up the OpenSesame integration in Learn Amp is straightforward and only takes a few minutes. Once configured, content from your OpenSesame account will automatically sync into your Learn Amp library.

This guide walks you through the setup process step by step.

Pre-requisites

Before you begin, make sure you have:

  • An active OpenSesame account with licensed content

  • Your Customer Integration ID from OpenSesame

  • One of the following roles in Learn Amp: Owner or Admin

Getting Your Customer Integration ID

The Customer Integration ID is not automatically available in your OpenSesame account settings. To obtain it:

  1. Contact OpenSesame Customer Support directly

  2. Request your Customer Integration ID for API integration

  3. OpenSesame will provide the ID, which you'll enter in Learn Amp

Tip: Keep your Customer Integration ID secure—it's used to authenticate the connection between Learn Amp and OpenSesame.

Quick Start Guide

Step 1: Navigate to the Integrations Page

  1. Log in to Learn Amp as an Owner or Admin

  2. Click on Settings in the navigation menu

  3. Select Integrations from the sidebar

  4. Find and click on OpenSesame

Step 2: Enter Your Integration Details

  1. On the OpenSesame integration page, you'll see a setup form

  2. Enter your Customer Integration ID in the provided field

  3. Click Save to activate the integration

Step 3: Wait for the Initial Sync

Once you save the integration:

  1. Learn Amp will begin syncing content from your OpenSesame account

  2. This happens automatically in the background

  3. Depending on how much content you have, this may take a few minutes

  4. Once complete, OpenSesame content will appear in your library

Step 4: Verify the Integration

After setup, verify everything is working:

  1. Navigate to your Library

  2. Search for content you know exists in your OpenSesame account

  3. Confirm that OpenSesame courses appear as e-learning items

Updating Your Integration Settings

If you need to update your Customer Integration ID:

  1. Go to Settings > Integrations > OpenSesame

  2. You'll see the option to Change integration settings

  3. Enter the new Customer Integration ID

  4. Click Update Settings

Note: Changing the Customer Integration ID will trigger a new sync with the updated account.

FAQs

Q: How long does the initial sync take?
The initial sync typically takes a few minutes, but this depends on how much content is in your OpenSesame account. Larger libraries may take longer.

Q: Do I need to do anything after setup?
No. Once the integration is set up, content syncs automatically. You can optionally adjust visibility settings on imported content if needed.

Q: Can I disconnect the integration?
Contact Learn Amp support if you need to disable or remove the OpenSesame integration.

Q: What if I enter the wrong Customer Integration ID?
If the ID is incorrect, the sync will fail. Double-check the ID with OpenSesame and update it in the integration settings.

Q: Do I need to set up webhooks manually?
No. Webhooks are configured automatically as part of the integration. OpenSesame will notify Learn Amp when content changes.

Troubleshooting

Issue

Solution

Issue

Solution

Integration won't save

Ensure you've entered a valid Customer Integration ID and that you have Owner or Admin permissions.

No content appearing after setup

Allow a few minutes for the sync to complete. Check that your OpenSesame account has licensed content.

Error message when saving

Verify your Customer Integration ID is correct. Contact OpenSesame support if you're unsure.

Can't find the integration page

Make sure you're logged in as an Owner or Admin. The integration page is only visible to these roles.

Related Articles

  • How Content Syncs from OpenSesame

  • Managing OpenSesame Content in Learn Amp

Last Reviewed: 12/12/2024