Learn Amp Glossary

This glossary provides definitions of key terms and concepts used throughout Learn Amp. Use this as a quick reference guide to understand the platform's terminology.

Learn Amp organises learning content in a three-level hierarchy:

An Item is the foundational unit of learning content in Learn Amp. Items can be various types:

Written Content:

• Article – Text/HTML content for reading

• Document – Downloadable PDFs, Word docs, PowerPoint presentations

• Book – Longer-form reading material, multi-chapter content, ebooks

Audiovisual Content:

• Video – Video files or embedded players (YouTube, Vimeo, etc.)

• Audio – Podcasts, audio files, sound recordings

• E-learning – SCORM/xAPI packages, interactive learning modules

• Infographic – Visual information graphics

• Slides – Presentation slides

Activity Content:

• Project – Project-based learning activities

• Classroom – Instructor-led classroom sessions

• Coaching – One-on-one coaching sessions

• Webinar – Live or recorded web seminars

• Action – Offline activities to be completed

Assessment Content:

• Test – Knowledge assessments

• Q&A – Question and answer format

Other:

• Link/Website – External websites and third-party resources

• Announcement – Company announcements

• Newsletter – Newsletter content

A Learnlist is a curated sequence of learning content - think Spotify-style playlists, but for learning. Learnlists help guide learners through a structured journey or course, combining different content types into one cohesive experience.

Key Features:

• Structure Types:

  • Ordered – Items shown in sequence but learners can skip around

  • Locked – Items must be completed in strict order

• Completion Tracking:

  • Absolute – Once complete, stays at 100% even if content is added later

  • Dynamic – Completion adjusts when new items are added

• Pass Scores – Optional scoring thresholds for learnlists which contain assessments

• Summary Pages – Display learner progress and achievements at the end

• Certificates – Award certificates upon completion

• Additional Recommended Content – Optional extras that don't affect completion

• Sections – Group items into logical sections within a learnlist

A Channel is the broadest container in Learn Amp's content hierarchy. It can include multiple Learnlists, standalone Items, Quizzes, Surveys, and Events—think of it as a category or topic area.

Channel Features:

• Contains Items, Learnlists, Quizzes, Content Surveys, and Events

• Supports ordered, locked, or locked-until-tasked structures

• Completion tracking (absolute or dynamic)

• Discussion and Q&A support

• Certificate auto-assignment

A Quiz is a knowledge assessment tool. Quizzes contain questions that test learner understanding and can be:

• Added to Learnlists and Channels

• Configured with pass scores

• Set with time limits

• Used for compliance verification

• Auto-generated from content using AI (Volt)

Question Types:

• Multiple Choice – Select one or more correct answers

• True/False – Binary choice questions

• Yes/No – Binary choice questions

• Drag and Drop – Match items by dragging

A Question Bank is a reusable pool of quiz questions. Question banks allow you to:

• Create collections of questions organised by topic

• Randomly select questions from the bank for each quiz attempt

• Reuse questions across multiple quizzes

• Specify how many questions to pull from each bank

A Survey collects feedback, opinions, or self-assessments from learners. Unlike quizzes, surveys don't have right/wrong answers.

Question Types:

• Free text

• Opinion scale

• Poll

• Radio button (single choice)

• Dropdown

• Multiple choice

Survey Uses:

• Learner feedback

• Pulse surveys

• 1-to-1 meeting preparation

• Post-training evaluation

An Exercise is a practical task attached to an Item that requires learner submission. Exercises enable hands-on learning and skill demonstration.

Exercise Features:

• Attachment Requirement – No attachment, optional, or required

• Self-Record – Learners can record video/audio submissions

• Scoring Types:

  • Pass/Fail

  • Scoring assessment (rubric-based)

  • No assessment

• Completion Types:

  • Any submission is made

  • Submission scored

  • Manual sign-off

  • Pass score required

• Sign-off – Can require sign-off from managers, coaches, or specific users

An Event represents scheduled learning activities such as workshops, webinars, classroom sessions, or training days.

Event Features:

• Event Sessions – Multiple sessions/dates for the same event

• Enrollment – Learner sign-up and capacity management

• Waitlists – Automatic waitlist when sessions are full

• Reminders – Automated notification reminders

• Attendance Tracking – Mark attendance and completion

• CPD Points – Award continuing professional development points

Enrollment Types:

• Selected Sessions – Learners choose which session to attend

• All Sessions – Learners must attend all sessions

• Unscheduled – Events without fixed dates to gather interest

A Team groups users together, typically representing departments, locations, or functional groups. Teams are used for:

• Visibility control (who can see what content)

• Task assignment

• Reporting and analytics

• Manager relationships

Team Types:

• Standard – Traditional organisational teams

• Social – Community-focused teams with social features

Team Privacy:

• Public – Visible to all users

• Private – Visible to members only

• Secret – Hidden from non-members

An Advanced Grouping is a dynamic audience defined by filter rules. Advanced groupings automatically include users who match specified criteria.

Use Cases:

• Target content to specific user segments

• Assign tasks to dynamic audiences

• Create reports for specific populations

• Automate user inclusion based on profile data

Features:

• Filter by custom fields, teams, locations, roles, etc.

• Automatic refresh at configurable intervals

• AND/OR filter logic

• Real-time user count

Tags are keywords that help categorise and make content searchable. Tags:

• Apply to Items, Learnlists, and other content

• Improve content discoverability

• Recommendations for tags can be auto-generated by AI

A Skill represents a competency or capability that can be:

• Associated with learning items and events

• Associated with learnlists and channels, via the items and events they contain

• Organised into categories

• Assigned to users

• Tracked for development

• Linked to job roles

• Used for skills gap analysis

• Also known as Topics, when the Skills feature is not enabled.

Skill Features:

• Skill Categories – Group related skills

• Skill Levels – Rate proficiency levels

• Skill Associations – Link related skills together

• AI-generated skill tags on content

A Role represents an occupration or job position within the organisation. Roles,

• Have associated required skills

• Can define skill level requirements

• Support career path hierarchies (advancement paths)

• Help users understand skill gaps for target roles

Roles Features:

• Role Categories – Group related roles

• Key Responsibilities – Define role expectations

• Primary Role – User's current role

• Target Role – User's desired role for career development

An Opportunity is an internal mobility posting. Opportunities:

• Define required occupations and skills

• Show skill match percentage for users

• Can require verification by specific individuals

• Enable internal career mobility

Learn Amp has several user system roles with different permissions:

Manager Role:
Managers have additional permissions to:

• View team members' progress

• Assign tasks to direct reports

• Access team reporting

• Conduct 1-to-1 meetings

• Sign off on exercises

Secondary Manager:
A user who has manager-like permissions for a team without being the primary manager.

A Task is an assignment of learning content to users with a deadline. Tasks can be:

• Assigned to individuals, teams, or advanced groups

• Mandatory or optional

• Recurring (repeat on schedule)

• Tracked for completion status

Task Statuses:

• Pending – Not yet started

• Started – In progress

• Completed – Finished

• Overdue – Past deadline but incomplete

• Expired – No longer active

Taskable Content:

• Items

• Learnlists

• Channels (Carousels)

• Quizzes

• Surveys

A 1-to-1 is a scheduled meeting between a manager (reviewer) and team member (reviewee). 1-to-1s support:

• Talking points and action items

• Note-taking

• Linked surveys

• Progress tracking

• Objectives review

• Task discussion

1-to-1 Statuses:

• In Progress – Meeting is active

• Finalised – Meeting is complete

• Overdue – Past deadline but not finalised

A 1-to-1 Template defines the structure and default content for 1:1 meetings. Templates can include:

• Default talking points

• Default action points

• Linked surveys

• Standard notes

A Cycle schedules recurring 1-to-1s or surveys. Cycles define:

• Recurrence frequency (daily, weekly, monthly, etc.)

• Assigned recipients (individuals, teams, or company-wide)

• Deadline rules

• Start dates

A Talking Point is a discussion topic for a 1-to-1 meeting. Talking points:

• Can be added by either party

• Come from templates or created ad-hoc

• Track completion status

An Action Point is an action item arising from a 1-to-1 meeting. Action points:

• Have assignees

• Track completion status

• Can carry forward to future meetings

An Objective is a goal that users work towards. Learn Amp supports OKR (Objectives and Key Results) methodology.

Objective Levels:

• Self-development – Personal growth goals

• Individual – Assigned by managers

• Team – Team-wide objectives

• Company – Organisation-wide objectives

Objective Features:

• Start and end dates

• Status tracking (Not Started, On Track, Behind, At Risk)

• Parent/child alignment (golden thread)

• Progress percentage

• Notes and comments

A Key Result is a measurable outcome that indicates progress towards an objective. Key results have:

• Completion Types:

  • Self-certify (percentage-based)

  • Pass score (numeric target)

  • Maintain (keep within range)

• Target values (from/to)

• Current result tracking

• Individual ownership

• Status indicators

A Discussion is a comment or conversation thread on learning content. Users can post discussions on:

• Items

• Learnlists

• Channels

• Events

Discussions enable social learning and peer-to-peer knowledge sharing.

Q&A (Questions & Answers) allows learners to ask questions about content and receive answers from experts or peers. Unlike discussions, Q&A is specifically for question-answer format exchanges.

A Note is a comment that can be attached to various entities:

• User profiles (manager notes)

• Teams

• 1-to-1s

• Objectives

• Exercises

• Ratings/Reviews

Notes can be:

• Private – Only visible to the author

• Shared – Visible to relevant parties

• Pinned – Highlighted for importance

A Certificate is a formal recognition of completion. Certificates:

• Auto-assign on content completion

• Have customisable validity periods

• Come in multiple colour variants

• Can use custom templates

• Track expiration dates

Certificate Validity Types:

• Exact Date – Expires on a specific date

• Dynamic Expiration – Expires relative to completion date

CPD Points track professional development hours. CPD:

• Applies to Items, Events, and other content

• Can be formal or informal learning

• Aggregates at the user level

• Supports compliance reporting

A Dashboard is a customisable page displaying widgets with data and content. Dashboards can be:

• Company Dashboard – Default homepage for all users

• Team Dashboard – Specific to a team

• Manager Dashboard – For people management

A Widget is a component on a dashboard that displays specific information. Widget types include:

• Content carousels

• Activity summaries

• Task overviews

• Skills ratings

• Progress charts

• Adanced analytics insights

• Custom images and links

A Report is an analytics export that can be scheduled or run on-demand.

Report Types:

• Company Activity/People/Content

• Team Activity/People/Content

• Managed Activity/People/Content

• Task Reports

• Comparison Reports

• Advanced Analytics Reports

Report Features:

• Date range filtering (rolling, fixed, or custom)

• Scheduled delivery (daily, weekly, monthly, quarterly)

• Multiple recipients

• Various export formats

Volt is Learn Amp's agentic AI service that powers:

• Platform Assistant – Help with using Learn Amp features

• Learnlist Creator – Generate learning paths from natural language

• Learnlist Supplementer – Suggest additional content for existing learnlists

• Quiz Creator – Generate quizzes from content sources

• Item Creator – Generate learning items with AI

• 1-to-1 Coach – Coaching advice for 1-to-1 meetings

• Tasking Agent – Create and manage tasks

• Learnlist Updater – Update learnlists using natural language

• Quiz Updater – Update quizzes using natural language

Learn Amp supports various integration types:

HR Systems (HRIS):

• BambooHR, HiBob, Personio, Workday, SAP SuccessFactors, and many more via Kombo

Single Sign-On (SSO):

• Okta, Microsoft Entra ID, Google, Auth0, Office 365, ADFS

Content Providers:

• LinkedIn Learning, Go1, Udemy, OpenSesame, Pluralsight, Anders Pink

Communications:

• Slack, Microsoft Teams, Zoom, Google Meet

Workflow & Automation:

• Zapier, HubSpot, Mailchimp

Data & Compliance:

• Degreed, SCIM provisioning

SCIM (System for Cross-domain Identity Management) enables automatic user provisioning and deprovisioning between your identity provider and Learn Amp.

A Custom Field is an additional data field on user profiles. Custom fields:

• Can be required or optional

• Support validation (uniqueness, presence)

• Can be user-editable or admin-only

• Display on member directory

• Include in onboarding flow

Content visibility controls who can see and access learning materials:

Content can be archived rather than deleted. Archived content:

• Is hidden from learners

• Retains completion history

• Can be restored by admins

A go-live date is when content becomes visible/available to learners.

An expiry date is when content automatically becomes hidden.

Draft status indicates content is being created but not yet published.

• Activity – A record of user interaction with content (started, completed, etc.)

• Enrollment – A user's registration for an event session

• Notification – System messages to users about assignments, completions, etc.

• Company – The top-level tenant/organisation in Learn Amp

• Benefits – Learning objectives displayed as "What you will learn" bullet points

• External Contributor – Content author from outside the organisation

• Tile – Visual card representation of content in the UI

• Slug – URL-friendly identifier for content (e.g., /items/my-article)

This glossary is maintained by the Learn Amp team. For detailed feature documentation, please refer to the specific Knowledge Base articles.