Managing Team Skills

Overview

Managing team skills gives managers visibility into the skill profiles of their direct reports and wider team. This view helps you understand your team's capabilities, identify development needs, and have more informed conversations about growth and progression.

Whether you're planning projects, conducting development reviews, or identifying training priorities, the Team Skills view puts the information you need at your fingertips.

Functionality Breakdown

What the Team Skills View Shows

• Skills across your team – See which skills team members have and their rating levels

• Average ratings – Understand typical proficiency across your team

• User counts – See how many team members have each skill

• Individual details – Drill into specific users to see their full skill profile

Key Features

• Team selection – Choose which team to view (your primary team or any team you manage)

• Sub-team inclusion – Optionally include members of sub-teams in your view

• Search and filter – Find specific skills quickly

• Sortable columns – Order by skill name, user count, or average rating

Pre-requisites

To view team skills, you'll need:

• Skills feature enabled on your account

• A team assigned with you as manager

• Team members with skills on their profiles

Required User Roles

Quick Start Guide

Accessing Team Skills

1. Click Manage in the sidebar

2. Select Skills

3. Click the Team tab

Alternatively:

1. Click My Team in the sidebar (if available)

2. Navigate to the Skills section

Viewing Your Team's Skills

Step 1: Select Your Team

1. Use the team selector dropdown to choose which team to view

2. Toggle Include sub-teams on or off depending on your needs

Step 2: Review the Skills Table

The table shows:

• Skill name – The skill being tracked

• Users – How many team members have this skill

• Average rating – The mean preferred rating across your team

Step 3: Explore Individual Details

1. Click on a skill row to see which team members have it

2. View their individual ratings (self, manager, target)

3. Click through to a user's profile for their full skill view

Rating Your Team Members' Skills

As a manager, you can provide skill ratings for your direct reports:

1. Click on a team member's name to view their profile

2. Navigate to their Skills tab

3. Find the skill you want to rate

4. Click Update rating → Manager rating

5. Select the appropriate level based on your assessment

6. Save

💡 Tip: Regular manager ratings help align expectations and make the preferred rating (used in reports) more meaningful. Aim to review and rate at least quarterly.

Filtering and Sorting

To search for a specific skill:

1. Use the search box to type a skill name

2. Results filter as you type

To sort the table:

1. Click on column headers to sort

2. Click again to reverse the sort order

To filter by enabled/disabled:

1. Use the filter options to show only enabled skills

2. This helps focus on skills actively being tracked

FAQs

Q: Which team members appear in my Team Skills view?
You'll see members of teams where you're the manager. Enable "Include sub-teams" to see members of teams nested under yours.

Q: What if I manage multiple teams?
Use the team selector to switch between teams. Each team shows its own skill data.

Q: Can I see skills for users I don't manage?
Managers see their direct and indirect reports. Admins, Owners, and HR can view skills across the organisation.

Q: What's the 'preferred rating' I see in reports?
The preferred rating is the manager rating if one exists, otherwise the self-rating. This ensures manager assessments take precedence when available.

Q: Can I export my team's skills?
The Team Skills view is designed for on-screen review. For exports, use individual user exports or Skills Reports on dashboards.

Q: How do I encourage my team to rate their skills?
Use Skill Rating Reminders to automatically prompt team members. You can also send Ad Hoc Skill Rating Requests to specific individuals.

Troubleshooting