Creating a Community
Overview
Creating a Community in Learn Amp takes just a few minutes. This guide walks you through the setup wizard, explaining each option so you can configure your community perfectly for cohort programmes, guilds, or any collaborative learning space.
Functionality Breakdown
The community creation wizard guides you through several configuration steps:
Step | What You Configure |
|---|---|
Details | Name, description, images |
Type | Standard Team or Community |
Landing Page | What members see first |
Managers | Primary, secondary, and stand-in managers |
Privacy | Public, Private, or Secret |
Hierarchy | Parent team and sub-teams |
People | Initial members |
Pre-requisites
To create a Community, you'll need:
The Communities feature enabled for your platform
Owner or Admin role
Required User Roles
Action | Required Role |
|---|---|
Create a Community | Owner, Admin |
Create with HR override | HR (with team policy override) |
Create with Learning Designer override | Learning Designer (with team policy override) |
Quick Start Guide
Step 1: Start the Wizard
From the sidebar, click Add New
Select People, then Team
The creation wizard opens
Step 2: Choose Type
Select Community (not Standard Team)
Click Next
💡 Tip: Communities have social features like the Feed. Standard Teams are for organisational hierarchy without social features.
Step 3: Configure Details
Enter a Name for your community (required, max 150 characters)
Add a Short description (max 150 characters) - appears on tiles and cards
Add a Long description - appears on the Overview page, supports rich text
Upload a Tile image (350 x 204 pixels recommended)
Upload a Banner image (1200px wide, 4:1 aspect ratio recommended)
Add Tags for filtering and search
Click Next
💡 Tip: Choose a name that clearly describes the community's purpose. "Q4 Sales Onboarding Cohort" is better than "Sales Team".
Step 4: Set Privacy
Choose who can see and join your community:
Privacy Level | Visibility | How to Join |
|---|---|---|
Public | Visible to all users | Anyone can join freely |
Private | Visible to all users | Must request to join (approval required) |
Secret | Hidden from search and listings | Must be invited by a manager |
When to use each:
Public - Open guilds, interest groups, knowledge-sharing communities
Private - Cohort programmes where you want visibility but controlled access
Secret - Confidential groups, sensitive topics, invitation-only cohorts
Click Next after selecting.
Step 5: Configure Landing Page
Choose what members see when they open the community:
Option | Best For | Description |
|---|---|---|
Overview | Most communities | Shows description, key info, join requests |
Discussion Feed | Active discussion communities | Opens directly to the social feed |
Dashboard | Data-driven communities | Opens to widgets and metrics |
⚠️ Warning: Dashboard option only appears if you've enabled the Dashboard tab.
Click Next after selecting.
Step 6: Configure Tabs
Select which tabs appear in your community:
Tab | Enable For | What It Shows |
|---|---|---|
Feed | Discussion-focused communities | Social posts, comments, likes |
Members | Most communities | Member directory with profiles |
Content | Learning-focused communities | Assigned Channels, Items, Learnlists |
Tasks | Compliance/departmental communities | Team-wide task tracking |
Activity | Manager oversight | Member activity across Learn Amp |
Notes & Docs | Cohort programmes | Shared documents and instructions |
Dashboard | Data-driven communities | Custom widgets and reports |
💡 Tip: Start with fewer tabs and add more later. Too many tabs can overwhelm new members.
Click Next after configuring.
Step 7: Assign Managers
Primary Manager - Main person responsible for the community
Secondary Managers - Additional managers with similar permissions
Stand-in Manager (optional) - Temporary coverage when primary is away
Search for users by name or email and select them.
Click Next after assigning.
Step 8: Set Hierarchy (Optional)
Link your community to your organisational structure:
Parent team - Select if this community belongs under another team
Sub-teams - Select teams that should belong under this community
💡 Tip: Hierarchy is optional. Many communities work well as standalone groups.
Click Next after configuring (or skip).
Step 9: Add Members
Search for users by name or email
Select users to add as initial members
You can add more members after creation
Click Create to finish.
After Creation
Once created, you can:
Edit settings - Click the edit icon on the community page
Add more members - Use the Members tab
Configure the Dashboard - Add widgets for community-specific data
Start posting - Create the first post in the Feed to welcome members
FAQs
Q: Can I change the privacy setting after creation?
Yes. Edit the community and change the privacy in the Privacy step. Note that changing from Secret to Public/Private will make the community visible to all users.
Q: Can I change the community type after creation?
Yes, but with limitations. You can switch between Standard and Community types, but some settings (like the Feed) are only available for Communities.
Q: What happens if I don't assign a manager?
The creator becomes the manager by default. Learning Designers are automatically assigned as manager when they create teams.
Q: Can I create a community without any members?
Yes. You can add members later via the Members tab, bulk import, or HRIS sync.
Q: How do I copy settings from an existing community?
Currently there's no clone feature. You'll need to create a new community and configure each setting. Consider using the Teams CSV import for bulk creation.
Q: Can learners create communities?
No. Only Owners and Admins (and HR/Learning Designers with overrides) can create communities.
Troubleshooting
Issue | Solution |
|---|---|
Can't see "Add New" button | Ensure you have Owner or Admin role. |
"Community" type not available | The Communities feature may not be enabled. Contact your administrator. |
Can't find a user to add as manager | The user must exist in your company. Check spelling or create the user first. |
Dashboard tab not available | Enable it in the Tabs configuration step. |
Landing Page step skipped | This only appears if both Dashboard and Feed tabs are enabled. |
Can't set hierarchy | Check you're not creating a circular reference (A under B under A). |
Last Reviewed: December 2025