Managing 1-to-1 Cycles

Managing 1-to-1 Cycles

Overview

1-to-1 Cycles are the engine that powers recurring check-ins in Learn Amp. While a 1-to-1 Template defines what your check-in looks like, a Cycle controls when and how often it's issued, who receives it, and whether information carries forward between sessions.

Understanding how to manage your cycles helps you maintain consistent check-in rhythms across your organisation.


Functionality Breakdown

A cycle defines the recurring schedule and recipients for a 1-to-1 template.

Cycle Settings Explained

Recurrence Options

Frequency

Interval

Best For

Frequency

Interval

Best For

Weekly

Every 7 days

Regular operational check-ins

Fortnightly

Every 14 days

Balanced cadence for busy teams

Monthly

Every month

Standard performance conversations

Quarterly

Every 3 months

Strategic reviews, goal setting

Annually

Every 12 months

Formal annual reviews

Key Dates

Date

Purpose

Date

Purpose

First Issue Date

When the first 1-to-1 in the cycle is created

Reviewee Complete By

Deadline for team member to submit

Reviewer Complete By

Deadline for manager to contribute

Share and Finalise By

Final deadline; determines next recurrence

⚠️ Note: Recurrence is calculated from the "Share and finalise by" date, not the first issue date.

Recipient Options

Type

Assigns To

Type

Assigns To

Individual

Specific users you select

Team

All members of selected teams

Company

Everyone in the organisation

Additional Settings

Setting

Effect

Setting

Effect

Assign to sub-teams

Includes members of child teams

Primary team users only

Only users whose primary team matches

Carry forward action points

Incomplete actions transfer to next cycle


Pre-requisites

To manage cycles, you need:

  • Manager, HR, Admin, or Owner role

  • An existing 1-to-1 template to create cycles from

Role Requirements

Action

Permitted Roles

Action

Permitted Roles

Create cycle

Manager (any role), HR, Admin, Owner

Edit cycle

Creator, HR, Admin, Owner

Pause/resume cycle

Creator, HR, Admin, Owner

Add recipients

Creator, HR, Admin, Owner

Delete cycle

HR, Admin, Owner


Quick Start Guide

Viewing Cycles

  1. Navigate to My Development → 1-to-1s in the sidebar

  2. Click the Cycles tab

  3. View all active and paused cycles

Editing a Cycle

  1. Find the cycle in the Cycles tab

  2. Click to open cycle details

  3. Modify settings as needed

  4. Save changes

⚠️ Note: Some settings cannot be changed after 1-to-1s have been issued.

Pausing a Cycle

  1. Find the cycle you want to pause

  2. Click the three dots menu

  3. Select Pause

Pausing prevents new 1-to-1s from being issued. Already-issued 1-to-1s remain active.

Adding Recipients to an Existing Cycle

  1. Open the cycle

  2. Click Add Recipients

  3. Select individuals, teams, or the company

  4. Choose when to issue (immediately or next occurrence)

  5. Save


FAQs

Q: Can I change the recurrence frequency after creating a cycle?
Yes—you can change the frequency, but it will affect future occurrences only.

Q: What happens when I add a team to an existing cycle?
New team members will receive 1-to-1s on the next occurrence (or immediately if you choose).

Q: Can I have multiple cycles from the same template?
Yes—you can create different cycles for different audiences from a single template.

Q: What happens if I delete a cycle?
Deleting a cycle stops future 1-to-1s. Already-issued 1-to-1s remain but are no longer part of a recurring schedule.


Troubleshooting

Issue

Solution

Issue

Solution

Cycle not issuing 1-to-1s

Check if the cycle is paused. Verify the first issue date has passed.

Wrong recurrence date

Recurrence is based on "Share and finalise by" date, not issue date.

Can't edit certain settings

Some settings lock after 1-to-1s are issued. Create a new cycle if needed.

New team members not included

They'll be added on the next occurrence. Use "Issue immediately" for urgent cases.