Visible to Sub-teams

Visible to Sub-teams

Overview

Visible to Sub-teams is a visibility setting that allows events to be shared with child teams of selected teams. When enabled, if you make an event visible to a parent team, all its sub-teams automatically gain access too.

This powerful feature simplifies visibility management for organisations with hierarchical team structures, ensuring learning opportunities reach everyone who needs them.


Functionality Breakdown

How Sub-team Visibility Works

Setting

Behaviour

Setting

Behaviour

Enabled

Event visible to selected team AND all its sub-teams

Disabled

Event visible ONLY to the specifically selected team

Example Scenario

Team Structure:

  • Sales (parent)

    • UK Sales (sub-team)

    • US Sales (sub-team)

    • APAC Sales (sub-team)

With "Visible to Sub-teams" enabled:
Selecting "Sales" makes the event visible to Sales, UK Sales, US Sales, and APAC Sales.

With "Visible to Sub-teams" disabled:
Selecting "Sales" makes the event visible ONLY to Sales. Sub-teams don't have access.


Pre-requisites

Feature Requirements

  • Your company must have team hierarchies configured

  • Teams must have parent/child relationships set up

Role Requirements

Action

Required Roles

Action

Required Roles

Configure event visibility

Event creator, Admin, Owner, Curator, Learning Designer

Access events via sub-team

Any member of an included sub-team


Quick Start Guide

Enabling Sub-team Visibility

  1. Navigate to ManageEvents in the sidebar

  2. Create a new event or edit an existing one

  3. Find the Visibility section

  4. Select Selected teams or similar option

  5. Choose your parent team(s)

  6. Enable Include sub-teams or Visible to sub-teams

  7. Save the event

Checking Current Visibility

  1. Edit the event

  2. Review the Visibility section

  3. Note which teams are selected

  4. Check if sub-team visibility is enabled

  5. The effective audience includes all selected teams plus their sub-teams (if enabled)


FAQs

Does this affect enrolment permissions?
Visibility controls who can see the event. Enrolment permissions are configured separately and may have their own team-based rules.

What if a user is in multiple teams?
They only need to be in one team (or sub-team) that has visibility to see the event.

Can I exclude specific sub-teams?
Currently, it's all-or-nothing. To exclude specific sub-teams, disable sub-team visibility and manually select only the teams you want.

Does this work with deeply nested teams?
Yes, sub-team visibility cascades through all levels of the hierarchy.

What happens if team structure changes?
Visibility updates automatically when teams are reorganised. New sub-teams inherit visibility from their parent.

Can I see which sub-teams have visibility?
The interface typically shows the parent team. Sub-teams are included implicitly when the setting is enabled.


Troubleshooting

Issue

Solution

Issue

Solution

Sub-team members can't see the event

Verify "Visible to sub-teams" is enabled. Check the user is actually in a sub-team of the selected team.

Too many people can see the event

Disable sub-team visibility to restrict to only the selected teams.

Can't find sub-team visibility option

This feature may need to be enabled for your company. Contact your administrator.

Visibility not updating after team changes

Allow time for changes to propagate. Team membership changes may take a few minutes to reflect.