Enrolment Permissions

Enrolment Permissions

Overview

Enrolment Permissions control who can enrol learners into event sessions, and who can approve self-enrolment applications. Rather than limiting these actions to admins only, you can extend them to managers, learning designers and curators.


Functionality Breakdown

Two types of permission

Permission

What it controls

Permission

What it controls

Who can enrol users onto an Event Session?

Which roles can enrol learners into sessions

Who can approve learner self-enrolment applications?

Which roles can approve or reject enrolment applications

These are the exact labels shown on screen.

Available roles

Role

Notes

Role

Notes

Admins, Owners and Event Creator

Always included and cannot be removed. This single option covers admins, the account owner and whoever created the event

Managers

Can enrol, and see approval requests for, all members of the teams they manage, plus any user who has them set as their override manager

Learning Designers

Content creators with event management access

Curators

Content curators with event management access. Curators also need the task policy override on their account. Without it, ticking Curators has no effect and no error is shown

On the approval permission the equivalent always-included option is labelled simply Admins.

Where these settings are configured

This is the part most often misunderstood, so it is worth reading before you change anything.

Who can enrol users can be set in two places:

  • At event level, on the event's review settings. Saving here applies the setting to every session in the event at once. Any session you add to the event afterwards starts with the same setting

  • On an individual session, which overrides that one session without affecting the others

Who can approve learner self-enrolment applications can only be set on an individual session. There is no event-level option for it, so it must be set on each session separately.


Pre-requisites

  • Events must be enabled for your company

  • To use approval permissions, the session's Allow self-enrolment? setting must be Yes, with approval required

Who can configure these settings

Event creator, Admin, Owner, Curator, Learning Designer, and Hosts for their own sessions.


Quick Start Guide

Setting who can enrol users, for one session

  1. Open the event

  2. Edit the session you want to change

  3. Click Click here to customise the enrolment settings for this session only. The Enrolment section is collapsed by default and will not appear until you do this

  4. Under Who can enrol users onto an Event Session?, tick the roles you want

  5. Click Save

Setting who can enrol users, for every session at once

  1. Open the event

  2. Go to the event's review settings and expand the enrolment card

  3. Under Who can enrol users onto an Event Session?, tick the roles you want

  4. Save

This applies immediately to every session in the event, and to any session added later.

Setting who can approve self-enrolment applications

  1. Open the event and edit the session

  2. Click Click here to customise the enrolment settings for this session only

  3. Set Allow self-enrolment? to Yes, with approval required. The approval options only appear once you have done this

  4. Under Who can approve learner self-enrolment applications?, tick the roles you want

  5. Click Save

Repeat for each session, as this setting has no event-level option.

Testing manager permissions

  1. Tick Managers on the session

  2. Sign in as a manager

  3. Open the event

  4. Confirm the manager can enrol members of the teams they manage

  5. Confirm the manager cannot enrol users outside those teams


FAQs

Can I remove the admin permission entirely?
No. Admins, Owners and Event Creator is always included and the option cannot be unticked.

If managers can enrol users, can they enrol anyone?
No. A manager can enrol members of the teams they manage, and any user who has them set as their override manager. They cannot enrol anyone else.

Do these permissions apply to all sessions in an event?
Who can enrol users onto an Event Session? does. Saving it at event level applies it to every session immediately, and new sessions inherit it. You can then override it on an individual session. Who can approve learner self-enrolment applications? is the exception and must be set on each session separately.

What happens if a manager tries to approve someone outside the teams they manage?
They will not see the application at all. Only approvers with access to that learner see it.

Can I grant different permissions for enrolling and approving?
Yes. They are separate settings. You could allow managers to enrol while restricting approval to admins.

Are these permissions inherited from company settings?
There is no company-level version of these settings. They do, however, carry from event level down to every session in that event, as described above.

Why has ticking Curators made no difference?
Curators also need the task policy override on their account. Without it the setting has no effect. Contact Learn Amp Support if you are unsure whether your curators have it.


Troubleshooting

Issue

What to check

Issue

What to check

Manager cannot see the enrol option

Confirm Managers is ticked under Who can enrol users onto an Event Session? on that session. Then confirm the learner is a member of a team the manager manages, or has the manager set as their override manager

I cannot find the Enrolment section when editing a session

It is collapsed by default. Click Click here to customise the enrolment settings for this session only to expand it

I cannot find the approval options

They only appear once Allow self-enrolment? is set to Yes, with approval required

Ticking Curators changes nothing

Curators also need the task policy override on their account. Contact Learn Amp Support to check

Learning designer cannot enrol users

Confirm Learning Designers is ticked on that session

A change on one session affected others

Check whether the change was saved at event level rather than on the session. Event level applies to every session at once

Permissions are not saving

Refresh the page and try again, making sure you clicked Save