Customising Your Community

Overview

Make your Community stand out with custom branding, descriptions, and organisation. Whether you're creating a polished cohort experience or a vibrant guild space, these customisation options help communicate the community's purpose and make it easy for members to find.

This guide covers all the ways you can personalise your Community's appearance and discoverability.

Functionality Breakdown

Customisation Options

Pre-requisites

To customise a Community, you'll need:

• Owner or Admin access to the community

• For team branding: Company-level branding configurations set up first

Required User Roles

Quick Start Guide

Setting the Community Name

Choose a clear, descriptive name that tells members exactly what the community is for.

1. Edit your Community

2. In the Details step, update the Name field

3. Save your changes

💡 Tip: Keep names concise but specific. "Q4 Sales Onboarding" is better than "Sales Team" or "Onboarding Cohort 47".

Adding a Banner Image

The banner image appears as a hero at the top of your community page, creating visual impact and identity.

1. Edit your Community

2. In the Details step, find the Banner section

3. Click to upload an image

4. Crop the image to fit (recommended aspect ratio: 4.36:1)

5. Save your changes

Recommended specifications:

• Minimum width: 1200px

• Aspect ratio: Approximately 4:1 (wide and short)

• File formats: JPG, PNG, GIF, SVG

💡 Tip: Use images that represent the community's theme - team photos, relevant icons, or branded graphics work well.

Adding a Tile Image

The tile image appears on community cards in widgets and search results.

1. Edit your Community

2. In the Details step, find the Image section

3. Upload your tile image

4. Save your changes

Recommended specifications:

• Dimensions: 350 x 204 pixels

• File formats: JPG, PNG, GIF, SVG

⚠️ Warning: If no tile image is set, a default placeholder will be used. Custom images help communities stand out.

Writing the Short Description

The short description appears on community tiles - it's your elevator pitch.

1. Edit your Community

2. In the Details step, find the Short description field

3. Write a brief summary (maximum 150 characters)

4. Save your changes

Good examples:

• "Weekly discussions on the latest marketing trends and strategies"

• "Support community for new starters in their first 90 days"

• "Share and discover engineering best practices"

💡 Tip: Focus on what members will get from the community, not just what it is.

Writing the Long Description

The long description appears on the community's overview page and supports rich formatting.

1. Edit your Community

2. In the Details step, find the Description field

3. Use the rich text editor to format your content:

   • Add headings and bullet points

   • Include links to related resources

   • Emphasise key information with bold or italics

4. Save your changes

What to include:

• Purpose and goals of the community

• What members can expect (content, discussions, events)

• Any ground rules or expectations

• Links to key resources or contacts

Adding Tags

Tags help members discover your community through search and filtering.

1. Edit your Community

2. In the Details step, find the Tags section

3. Search for existing tags or create new ones

4. Add relevant tags to your community

5. Save your changes

Tag suggestions:

• Department names (Marketing, Engineering, Sales)

• Topics (Leadership, Wellbeing, Innovation)

• Programmes (Onboarding, Graduate Scheme, Management Development)

• Locations (London, Remote, EMEA)

💡 Tip: Use consistent tags across communities to make filtering more effective.

Hiding from User Profiles

By default, community membership appears on user profiles. You can hide this if needed.

1. Edit your Community

2. In the Details step, find the Hide from user profile checkbox

3. Check the box to prevent the community from showing on member profiles

4. Save your changes

When to use this:

• Sensitive communities (e.g., HR investigations, redundancy support)

• Temporary cohorts that don't need profile visibility

• Test communities

Team Branding

If your organisation uses team branding, you can assign a specific brand configuration to your community. This changes colours, logos, and other visual elements.

How Team Branding Works

Team branding allows different parts of your organisation to have distinct visual identities while using the same Learn Amp platform. When assigned to a community:

• The community header uses the branded colours

• Logos may change based on the branding configuration

• The overall look and feel reflects the assigned brand

Assigning Team Branding

1. Navigate to Settings, then Branding, then Team branding

2. Find your community in the list

3. Select the branding configuration to apply

4. Save your changes

⚠️ Warning: Team branding is a company-level feature that must be enabled and configured by an administrator first.

FAQs

Q: Can I change the community name after creation?
Yes. Edit the community and update the name in the Details step. The change takes effect immediately.

Q: What happens if I don't add a banner image?
A default banner from your company's 'People' banner settings will be used. Adding a custom banner helps the community feel unique.

Q: Can learners see tags?
Tags are primarily used for admin filtering and search. They may appear in some search interfaces depending on your configuration.

Q: How do I remove a tag from a community?
Edit the community, navigate to the Tags section, and click the X next to the tag you want to remove.

Q: Can I use the same banner across multiple communities?
Yes. Simply upload the same image to each community, or use team branding to apply consistent visuals automatically.

Q: What's the difference between tile image and banner image?
The tile image is a small thumbnail shown on cards and widgets. The banner image is a large hero displayed at the top of the community page.

Troubleshooting

Last Reviewed: December 2025