Social Features
Overview
Social features in Learn Amp help create a connected, collaborative learning community. Users can interact with content and each other through @mentions, likes, and sharing—making learning feel more engaging and less isolated.
These tools encourage people to connect, help surface great content, and make it easy to recommend learning to colleagues.
Functionality Breakdown
@Mentions
Tag other users anywhere conversations happen in Learn Amp. When you mention someone using the @ symbol, they receive both an email and in-platform notification—making it a brilliant way to draw attention to content or start a conversation.
Learn Amp supports three types of @mention:
Mention Type | What It Does | Where It Works |
|---|---|---|
@[person's name] | Notifies a specific individual | Communities Social Feed, Q&A and Discussion on Items/Channels/Learnlists/Events, Survey response boxes, Notes sections on Teams pages, User profile pages |
@[team name] | Notifies all active members of a team | Communities Social Feed, Q&A, Discussion, Reviews, and Notes |
@here | Notifies all active members of the current Community | Communities Social Feed only |
Where you can use @mentions:
Communities social feed
Q&A and Discussion sections on Items, Channels, Learnlists, and Events
Survey response comment boxes
Notes sections on Teams pages
User profile pages (your own or others')
💡 Tip: You can only mention users who have permission to see the content you're commenting on. The platform automatically filters the list to show only eligible people. @team and @here mentions follow the same permission rules.
Likes and Favourites
The heart icon lets you save content you want to revisit — building your own curated library as you go.
How it works:
Click the heart icon on any Item, Learnlist, or Channel to save it
Access all your liked content via the "Liked" filter in the Library
Unlike content at any time by clicking the heart again
Sharing
Share content with colleagues to recommend learning you've found valuable. Sharing sends a notification and adds the content to the recipient's "Shared with you" widget.
Key points:
Share any type of content: Items, Learnlists, Channels, and Events
Recipients receive email and in-platform notifications
Shared content appears in the "Shared with you" dashboard widget
Recipients can dismiss shares they no longer need
Pre-requisites
Social features are available to all users, though some features require specific settings to be enabled.
Required User Roles
Action | Available Roles |
|---|---|
Use @mentions (individual) | All users (where feature is enabled) |
Use @team mentions | All users (where feature is enabled) |
Use @here mentions | All community members (Communities Social Feed only) |
Like/favourite content | All users |
Share with individuals | All users |
Share with teams | Admin, Owner, HR, Reporter |
Share company-wide | Admin, Owner |
⚠️ Warning: Q&A and Discussion features (where @mentions are commonly used) are optional and may not be enabled in your platform. Check with your administrator if these aren't visible.
Quick Start Guide
Using @Mentions
Navigate to a comment or notes section where @mentions are supported
Type the @ symbol followed by the person's name or team name
Select the correct person or team from the dropdown that appears
Complete your message and post
The mentioned user (or all members of the mentioned team) will receive both an email and in-platform notification with a link to your comment.
Using @here in the Communities Social Feed
Navigate to the Communities Social Feed via the sidebar
Type @here in the post composer
Select Notify everyone in this community from the dropdown
Complete your post and click Post
All active members of that Community will receive a notification.
Liking Content
Navigate to Content > Library
Browse or search for content you'd like to save
Click the heart icon in the top-right corner of the content tile
To view your liked content, click the Liked filter in the Library
Sharing Content
Find the content you want to share
Click the three-dot menu (⋯)
Select Share
Choose your recipients:
Individual: Select specific people
Teams: Select one or more teams (Admin/Owner/HR/Reporter only)
Company: Share with everyone (Admin/Owner only)
Add an optional message
Click Share
FAQs
Q: What happens when I @mention someone?
They receive both an email notification and an in-platform notification. The email includes the content title, your message, and a direct link to view the mention.
Q: What happens when I @mention a team?
All active members of that team receive both an email and in-platform notification, just as they would for an individual mention.
Q: What's the difference between @here and @team?
@here notifies all active members of the current Community and is exclusive to the Communities Social Feed. @team lets you notify a specific named team and works across all mention-enabled areas including Q&A, Discussion, and Reviews.
Q: Can I mention someone on hidden content?
Only if they have permission to view it. The mention dropdown automatically shows only users who can see the content—typically Curators and Admins for hidden Items.
Q: Where do I find content that's been shared with me?
Shared content appears in the "Shared with you" widget on your dashboard. If you don't see this widget, ask your administrator to add it to your dashboard.
Q: Can I remove content someone shared with me?
Yes — click the three-dot menu on the shared content and select "Dismiss share" to remove it from your widget.
Q: Do likes affect how content appears to others?
Likes are personal—they help you save content for later. Average ratings (from Reviews) may influence how content is surfaced to others.
Troubleshooting
Issue | Solution |
|---|---|
Can't find the @mention dropdown | Ensure Q&A or Discussion is enabled on the content. Check with your administrator if these features aren't visible. |
Person not appearing in @mention list | They may not have permission to view this content. Only eligible users appear in the dropdown. |
Team not appearing in @mention list | Ensure you've typed @ followed by the team name with no space. If the team still doesn't appear, check with your administrator that the team exists and is active. |
@here not available | @here is exclusive to the Communities Social Feed. It will not appear in Q&A, Discussion, or other areas. |
Shared content not appearing | Ensure the "Shared with you" widget is added to your dashboard. Contact your administrator if needed. |
Heart icon not visible | Make sure you're logged in and viewing content in the Library or on a content detail page. |
Share option not available | Check that the content is published and that you have permission to view it. Hidden content can't be shared with users who don't have access. |
Last Reviewed: March 2026