Ad Hoc Skill Rating Requests

Overview

In addition to scheduled skill reminders and cycles, Learn Amp allows users to manually request skill rating updates from individuals. This is ideal for encouraging timely self-assessment—such as after a project, training session, or development conversation.

Functionality Breakdown

What does this feature do?

This feature lets you:

• Request a skill rating update from a specific individual

• Choose which skills you'd like them to review

• Automatically send both an email and in-app notification prompting them to take action

Pre-requisites

To use ad hoc skill rating requests, you'll need:

• Skills feature enabled on your account

• The user you're requesting from must have skills assigned to their profile

• Appropriate permissions based on your role (see below)

Required User Roles

💡 Tip: Managers can only request ratings for users in their reporting structure. If you can't see the option, check your team setup or speak to Learn Amp Support via the Customer Portal.

Quick Start Guide

How to Request a Skill Rating

1. Go to the Individuals Page

   • Click People in the sidebar

   • Select Individuals

2. Open a User Profile

   • Click into the profile of the person you want to send the request to

3. Request a Rating Update

   • Click the three-dot menu (⋮) on the user's profile

   • Select "Request rating update"

4. Select Skills

   • A modal will open showing the user's current skills

   • Choose one or more skills you'd like the user to rate

   • You can search or scroll through the list to find the most relevant ones

   • Only skills already assigned to the user will be available to select

5. Confirm the Request

   • Click "Request update"

   • A confirmation modal will appear asking "Are you sure?"

   • Review your selections and message, then confirm to proceed

6. User is Notified

   • They receive an email and in-app notification

FAQs

Q: Can I request an update from someone who has no skills?
No — this option is only available for users who already have skills assigned.

Q: What happens when I send a request?
The selected user will receive:

• An email with a link to rate their skills

• An in-app notification with the same link

Q: I can't see the "Request rating update" option — what should I do?
This could be because:

• You do not have skills enabled

• You don't have permission to request updates for that user

In either case, please speak with your Customer Success Manager for guidance.

Q: Can managers send requests to indirect reports?
Yes. Managers can send rating requests to their direct reports and anyone below them in the reporting line.

Q: Is there a limit to how many skills I can request ratings for?
No, you can select as many skills as the user has assigned. However, focusing on a few relevant skills often leads to better engagement.

Troubleshooting